Parental Feedback

Feedback from our Parents

At King Charles we value communication and put great emphasis on ensuring that we communicate with parents and carers – listening to, and sharing with each other.

Coronavirus – messages of thanks

We would never have thought that we would be navigating a global pandemic together! Just before, during and after the ‘closure’ of our school, we received so many messages of thanks, love and support from you – they meant the world to us!  Thank you!
Here are some snippets of the messages you sent in.

Spring Term 2020 Report Feedback

Once again, the feedback we received was all so positive!  Thank you!  The reports in the Spring Term were sent home at a time that we had planned to have a face-to-face meeting with parents as we know how much you value this.  Due to the coronavirus pandemic we closed and were unable to meet parents but added personal comments to all reports and then made calls to all families where the report, as well as having a catch up, could be discussed.

Impact and Actions:

View the feedback we received and our subsequent actions, here.

Autumn Term 2019 Report Feedback

The feedback from parents was incredibly positive – thank you.  It’s good to know that these concise, interim reports are useful.  We appreciate the feedback you have given and have summarised in a downloadable document below.

Impact and Actions:

Click here to see some of the feedback where you will see our actions based on your views.

Open Morning for Prospective Reception Parents

At the start of November, we opened our doors and welcomed parents of pupils who, in 2020, will be ready to start school.  As always, we gathered feedback and the comments and views can be seen here.

The feedback included comments including:

“I was really impressed by all of the children giving tours – they’re clearly engaged with and by your objectives.  The school has a vibrant feel and everyone seems very happy here!”

“The Year 6 guides were fantastic – very thorough and enthusiastic about their school.  We enjoyed seeing such busy, happy children in a well-resourced school.”

End of Year Feedback

At the end of each year we invite your feedback on your child’s report and their year in general.  Again, this year we are thrilled with your messages of thanks and pride – thank you!

Impact and Actions:

Here are some of your comments that we have put together as well as some pointers for us based on your feedback.

Parent Questionnaire – Spring 2019

We are delighted to share the feedback received from parents and carers to our Parental Questionnaire during April 2019.  The feedback is overwhelmingly positive enabling us to celebrate the work of the school but more importantly. use this feedback to continue to improve our provision.

Impact and Actions:

Click here to view the summary.  Thank you to everyone that completed a questionnaire – your feedback really does mean a lot!

Autumn Term 2018 Report Feedback

This year saw us launch a ‘new look’ interim report.  As we have always done, we will continue to provide a termly ‘interim report’ but this new look is based on previous feedback where there was too much information that parents found confusing and not always relevant.  Whilst we recognise that this new format is ‘streamlined’, it will be shared through a meeting with the teacher ensuring that there is opportunity to talk about our pupils beyond a simple report.

Impact and Actions:

Click here to see some of the feedback where you will see our actions based on your views.

Open Morning for Prospective Reception Parents

In November 2018 we opened our doors and welcomed parents of pupils who, in 2019, will be ready to start school.  As always, we gathered feedback and the results can be seen here.

The feedback included comments including:

“Really impressed by the school! Great first impressions – such a lovely feel to it and everyone we met was so lovely.”

“The school is beautifully maintained and it is really clear to see that the pupils are thriving in a happy environment. The displays throughout the building show the pupils’ commitment and enthusiasm to learning.”

Actions for Next Year’s Open Morning:

*Ensure that it is made clear that any unanswered questions can be directed at members of SLT who, like this year, were available at the end of the tour.

*Ensure that information about standards is shared as part of the Headteacher’s introduction.

*Make it clear that visitors are invited into classrooms and to ask questions to any member of staff.

*Direct prospective parents to displays and information about our provision of extra-curricular activities.

End of Year Report Feedback

At the end of each year when sending home our ‘end of year reports’ we invite your feedback on the report and the year as a whole.  Here is a copy of some of the comments that were received.  Again we were overjoyed with the feedback and of course, listened to your ideas and concerns and added these into our whole school development plan for the coming year.

The IMPACT of your feedback:

*Helping with Home Learning – some parents requested further support in how to help their children at home.  This is something that we are working to include in our ‘meet the teacher’ meetings as well as through our website.  We will keep you updated through our website and newsletters.

*Lunches – some parents raised concerns over the variety of meals provided.  This has been shared with our catering provider and already our school council have been involved in making menu choices.

*Sports – a few parents asked about adding a more competitive element to our KS2 sports days which we put in place in Summer 2018.  Moving forward, Mr Harris (our PE Leader) has lots of other exciting ideas about ensuring a degree of competition is included in what is already a successful part of our year.

*Communication – Ensuring that we communicate with you quickly, effectively and easily is vital.  We’re adding to our ‘communication streams’ through using Facebook, e mailing newsletters to you and through our new Parents’ Forum.

*Parents’ Evenings – lots of parents asked that these were earlier to help know that pupils had settled well into the new year.  From Autumn 2018 our first meeting will be in October (just before half term) which we know you will find much more beneficial.

Parent Questionnaire Feedback

Each Spring Term we ask our parents to complete a questionnaire to help us gather views, ideas and concerns.  In Spring 2018 we recieved this feedback from our parents and were delighted with the overwhelmingly positive feedback.  Just as important as the successes, we listened to your ideas and shared how we plan to move forward.